We identified a technical issue affecting a small number of incoming files sent via our FTP integration at ftp.apport.net. Some files were not processed automatically and did not trigger the expected shipment creation, with no error shown at the time. The issue was resolved this morning. If you believe a shipment may be missing as a result, please reach out to our support team and we'll help you sort it out. We apologize for any inconvenience this may have caused.