Performance has remained stable since yesterday following mitigation efforts. The incident is now considered resolved. We will continue to monitor the system closely.
Posted Apr 29, 2026 - 09:33 CEST
Monitoring
Update: Performance has stabilized following recent mitigation efforts, and load has remained steady for the past few hours with no signs of recurrence. We will continue monitoring the situation until we are confident everything is working as expected.
Posted Apr 28, 2026 - 15:42 CEST
Update
Update: Performance remains intermittently degraded, with continued impact on response times. Work is ongoing. The Schenker pickup request issue has been resolved.
Posted Apr 28, 2026 - 12:31 CEST
Update
Update: Performance remains intermittently degraded, with continued impact on response times. Work is ongoing, though stability has not yet been fully achieved. Additionally, we have identified an issue affecting Schenker pickup requests where pickup times are currently sent in UTC rather than local time. For example, when no time is specified, the pickup is registered as 22:00 on the previous day. We are working to address this. Further updates to follow.
Posted Apr 28, 2026 - 11:53 CEST
Update
Update: Performance remains intermittently degraded. While progress has been made, some issues are still causing elevated load and impacting response times, causing the slowness and some pages not loading correctly. Work is ongoing. Further updates to follow.
Posted Apr 28, 2026 - 08:39 CEST
Update
Update: Intermittent latency may still occur. Stabilization efforts will continue through the evening, and we expect the service to return to normal performance by tomorrow. Updates will be shared if there are significant changes.
Posted Apr 27, 2026 - 18:15 CEST
Update
Update: Performance degradation persists, with slow page loads at times. The service remains operational, but retries may be required under high load. Improvement is expected as load decreases and mitigation work progresses.
Posted Apr 27, 2026 - 14:27 CEST
Identified
Update: The issue has been identified and we are actively working to restore full functionality. Some performance degradation is expected to continue while this work is ongoing, potentially until tomorrow.
Posted Apr 27, 2026 - 10:43 CEST
Investigating
We are experiencing performance degradation across the service, leading to slower response times. We are actively investigating. Updates to follow
Posted Apr 27, 2026 - 09:32 CEST
This incident affected: nShift TMS, Web-TA, Memnon Apport, DHL Multishipping, and Frigoscandia TA-Connect.